Refund policy
Last updated 20 September 2026
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Seven days, no questions asked. Email support.zeroadlaunch@gmail.com within 7 days of buying and we refund you in full. You do not have to explain why.
How to ask
Send one email to support.zeroadlaunch@gmail.com from the address you used to buy, with your order number if you have it. That is the whole process. There is no form and nobody will try to talk you out of it.
When you will get the money
We approve refunds within 48 hours of your email. After that it is the payment provider's timeline: usually 5 to 10 working days to appear on a card or in a bank account, occasionally longer for international cards.
The refund goes back to the original payment method. We cannot send it anywhere else.
After seven days
We do not refund after 7 days. Seven days is long enough to read everything and decide, and the whole course is accessible immediately, so there is nothing hidden behind a wait.
If something genuinely went wrong, say you were charged twice or never got access, write to us whenever. Those are not refund requests, they are mistakes, and we will fix them regardless of the date.
What happens to your access
Access ends when the refund is issued.
Chargebacks
Please email us before raising a dispute with your bank. A refund takes one email and is faster than a chargeback, which takes weeks and costs us a fee. We have never refused a refund inside the window.